Plus Vinyl Fence & Gates (“Plus Vinyl Fence & Gates,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit plusvinylfenceandgates.com, request an estimate, or contact us about our vinyl fence and gate services.
Information We Collect
We collect information you choose to give us and limited information that is collected automatically when you use our website.
Information you provide
When you request an estimate, fill out a form, call, text, or email us, you may provide:
- Your name
- Phone number
- Email address
- Property address
- Details about your project, such as the service needed, fence length, gate needs, preferred date, and messages
- Photos or documents you send us
Information collected automatically
When you visit our website, your browser and device may automatically share certain information, such as your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit. This information may be collected through server logs, cookies, and similar technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Schedule site visits, estimates, and installations
- Prepare estimates, proposals, contracts, and invoices
- Provide, manage, and support our fencing and gate services
- Communicate with you by phone, text message, or email about your request or project
- Improve our website, services, and customer experience
- Protect our business, website, and customers, and prevent fraud or misuse
- Comply with legal obligations
Phone Calls, Text Messages & Email
By submitting a form or contacting us, you agree that we may contact you by phone, text message, or email about your request or project. Message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text message, following the unsubscribe instructions in an email, or contacting us directly using the information below. We do not use your information to send you unrelated marketing without your permission.
Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is no common industry standard for responding to these signals, our website does not currently respond to Do Not Track requests. We will honor legally required opt-out preference signals where applicable.
How Long We Keep Information
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain project and warranty records, meet tax, accounting, and legal requirements, and resolve disputes. When information is no longer needed, we delete it or make it anonymous.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information, such as payment card numbers, through website forms or email.
Your California Privacy Rights
If you are a California resident, you may have rights under California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, depending on whether those laws apply to our business. These rights may include the right to:
- Know what personal information we collect, use, and disclose
- Request a copy of your personal information
- Request that we delete your personal information, subject to certain exceptions
- Request that we correct inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)
- Not be discriminated against for exercising your privacy rights
To make a request, contact us by phone or email using the information below. We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf, and we may ask for proof of that authorization.
Under California’s “Shine the Light” law, California residents may request information about disclosures of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
Our website may contain links to other websites, such as maps, social media, or manufacturer websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Plus Vinyl Fence & Gates7762 Melrose Ave, Los Angeles, CA 90046
Phone: (323) 515-3499
Email: info@plusvinylfenceandgates.com
Website: plusvinylfenceandgates.com